Contact Us

Thank you for visiting our corporate site. Britannica Group is a global leader in education whose flagship products serve the needs of students and consumers on multiple platforms and devices. We have been a pioneer in digital learning since the 1980s and a purveyor of facts since 1768. The company today serves the needs of students, lifelong learners, and professionals by providing curriculum products, language-study courses, digital encyclopedias, and professional readiness training through Encyclopædia Britannica, Britannica Digital Learning, Britannica Knowledge Systems, Merriam-Webster, ProCon, and Melingo.

Our headquarters are located in Chicago, IL, United States with office locations across the globe.

If you represent a school, library, or other institution in the United States or Canada

Call (800) 621-3900 or write [email protected]. More here.

For help with any of Encyclopædia Britannica’s consumer products, including Britannica Online, Britannica Kids, our apps, or institutional products outside North America, contact the office nearest you.

United States and Canada

Address: Britannica Customer Support
325 North La Salle Street, Suite 200
Chicago, IL 60654-2682
United States

Hours: Monday-Friday, 8:30 AM-4:30 PM, CST
800.323.1229 (U.S. and Canada)
or 312.347.7000 (all other countries)
Fax: 312.294.2104
Web: Online Help Form

Australia, Asia Pacific

Address: Encyclopædia Britannica Australia Ltd.
Level 1 9 Help Street
Chatswood NSW 2067
Phone: 61.2.9915.8800
Fax: 61.2.9419.5247
E-mail: [email protected]

Schools, libraries, and other institutions
E-mail: [email protected]

Europe, Middle East, and Africa

Address: Encyclopædia Britannica (UK) Ltd.
2nd Floor
Unity Wharf
Mill Street
Phone: 44.(0)20.7500.7800 (Customer Support)
0800.282433 (Consumer Sales UK only)
44.207.500.7843 (Consumer Sales outside UK)
Fax: 44.(0)20.7500.7878
E-mail: [email protected] 


Address: Britannica Japan Co., Ltd.
Sanban-cho Tokyu Building 8F
8-1, Sanban-cho
Tokyo 102-0075
Phone: 81.3.5436.1388 (consumers);
81.3.5436.1390 (institutions)
Fax: 81.3.6686.5145
E-mail: [email protected]

Latin America

Phone: 1.312.347.7456
Fax: 1.312.294.2162
E-mail: [email protected]
Web: or